Shipping policy
Shipping Policy
Order Processing
All orders are processed within 24–48 hours after purchase.
Once your order has been processed, you will receive a confirmation email with your tracking details.
Shipping Times
We ship internationally, and delivery typically takes 7–14 business days depending on your location.
Please note that shipping times may vary slightly due to high demand, customs processing, or local courier delays.
Shipping Costs
Shipping costs are calculated at checkout and may vary depending on your location.
Customs & Duties
We take care of all necessary shipping processes to ensure smooth delivery.
In most cases, no additional customs fees are required upon delivery.
Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email.
If you do not see your tracking email, please check your spam or promotions folder.
Delays
While we strive to deliver your order within the estimated timeframe, delays can occasionally occur due to factors outside our control.
If your order is significantly delayed, please contact us at support@vireovita.com and we will assist you.
Lost Packages
If your package is lost in transit, please contact us and we will work with the shipping carrier to resolve the issue.